Field Engineering Service

Field Engineering Service

Understanding the challenges and

opportunities of every sector

LINXITECH has provided cyber security and managed services for a wide range of industries including banking, insurance, pharmaceutical, recruitment retail and utilities.

Within these sectors we have supported all types of businesses from SMBs to multinational organisations. The challenges might be different from one industry to the next, but our consistent methods and dedication to the highest levels of service will always set us apart.

24/7

SUPPORT, 365 DAYS A YEAR

130+

countries covered

360,000

TICKETS RESOLVED ANNUALLY

How we help your industry

Global reach with local knowledge and language capabilities

Reliable and friendly engineers qualified to Levels 1, 2 and 3, and above, as well as proactive project management.

We resolve your IT issues in real-time, 24/7

Our intelligent automation and technology solutions,add value.

Flexible, tailored solutions including dedicated in-house support, scheduled visits or emergency cover.

We take away all your IT headaches, leaving you to concentrate on the things you’re good at.

Dedicated Engineers

IT doesn’t have to be the headache that never goes away. Your partner all the way from desktops to the cloud, LINXITECH can put an end to all those nagging anxieties.

We offer tried and tested solutions with 24/7 global coverage in over 130 countries with services that include IT Managed Services, IT Project Services and Cyber Security.

All candidates are screened and checked by us for the necessary technical and soft skills

Scalable solution across the globe


Search, selection, recruitment and training can all be managed by LINXITECH

Suitable for any large project or for ongoing support in your IT department

Scheduled visits

Providing ongoing support

Our expert engineers can provide routine visits on-site to deal with all your non-emergency IT challenges.

Flexible solution that provides a useful half-way point between full-time and break-fix

Every engineer is measured against agreed Service Level Agreements for your business

Engineers qualified to Levels 1, 2, 3 and beyond

Scalable solution across the globe


Dispatch Engineers

Also known as break-fix engineers, our dispatch engineers are the emergency services of IT support.

If your printers are down or your server has stopped working, our engineers are on hand to help. That enables us to offer you a streamlined service with minimal disruption to your business.

 

On call 24/7, 365 days a year

Every engineer is measured against agreed Service Level Agreements for your business

Local language support and global compliance expertise

Engineers qualified to Levels 1, 2, 3 and beyond

Fully supported by spare parts and expert logistic services

FieldView

IT doesn’t have to be the headache that never goes away. Your partner all the way from desktops to the cloud, A&O IT Group can put an end to all those nagging anxieties.

We offer tried and tested solutions with 24/7 global coverage in over 130 countries with services that include IT Managed Services, IT Project Services and Cyber Security.

TrainView

IT doesn’t have to be the headache that never goes away. Your partner all the way from desktops to the cloud, A&O IT Group can put an end to all those nagging anxieties.

We offer tried and tested solutions with 24/7 global coverage in over 130 countries with services that include IT Managed Services, IT Project Services and Cyber Security.

Why businesses trust LINXITECH

Before long, you’ll be thinking of us as part of your company – that’s exactly how we think of ourselves. Our talented and experienced people are trained to put your reputation and customer experience ahead of our own

Let's Talk

Complete our general enquiry form and we'll be in touch. Or call us on:

Explore more from our IT Managed Services

IT Lifecycle Services

Customisable IT lifecycle services enable businesses of any size to maximise value at every stage of their asset management.

IT Break/Fix

Discover our on-demand support to diagnose and resolve hardware and software issues, ensuring minimal downtime and efficient repairs.

Warehousing, Staging & Logistics

Ensure your hardware requirements are met, no matter your location, with comprehensive global IT warehousing, staging, and logistics services