Eco-friendly equipment removal

IT Break/fix Services

LINXITECH has provided cyber security and managed services for a wide range of industries including banking, insurance, pharmaceutical, recruitment retail and utilities.

Within these sectors we have supported all types of businesses from SMBs to multinational organisations. The challenges might be different from one industry to the next, but our consistent methods and dedication to the highest levels of service will always set us apart.

Your global needs covered

Access an extensive range of IT asset management services for devices spanning desktop printers, large free-standing printers and plotters, laptops, desktops, peripherals, phones, and accessories.

  • Storage – Secure and accessible storage solutions for your IT assets.
  • Logistics – Efficient transportation and delivery services to keep your business running smoothly.
  • Testing – Comprehensive testing to ensure optimal performance of your hardware.
  • Staging and Hardware Configuration – Onsite preparation and configuration to your individual needs and requirements.
  • Spares – Reliable storage and supply of spare parts to minimise downtime.
  • Secure Disposal – Environmentally responsible and secure disposal of decommissioned equipment.
  • Legacy Storage – Store company-owned and leased assets as per your requirements. 
Benefits of IT break/fix services

Resource knowledge

Combining resources across the technology towers, with a pool of engineers who have site knowledge, improves access compliance, reduces costs to deliver and time to resolve, due to the ability to acces the site and act fast.

Cost control

Basing the costs on the actual activities performed aligns into a risk based model and allows an overall managed service provider to reduce costs over time as more automation and upgrades are deployed, whilst ensuring local requirements are met.

Customer satisfaction

Having an approved person who is known and has site clearance, as well as building a relationship with the local teams, is a proven way to improve customer perception and overall view of IT and MSP contracts.

IT break fix vs. Managed Services

It is often said that managed service is the evolution of break/fix – but in practice, the two are complementary services.  Remote teams can provide more and more service from remote sites, but there will always be a need for support for both planned and unplanned services. 

Having a reliable, technologically advanced partner for both proactive and reactive services is a necessity in the current technology landscape

To find out more on this topic, head to our Managed Services page.

FAQs
How do I dispose of my IT equipment?

When it comes to getting rid of your old office IT equipment, it is not as simple as throwing them in the dustbin with the regular waste. It’s important to dispose of your assets in a green, eco-friendly way, as lots of the parts can be used again. It is also paramount that you adhere to GDPR to protect private data. 

Break/fix and hardware maintenance plans complement one another and so this is certainly something we offer. Many OEMs require diagnosis to take place prior to shipment of the replacements, and also this service can be used in place of typically more expensive “with engineer” support options as well as “self support” options for hardware fixes.

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